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How prepared are financial institutions for cyber attack? A new report from PYMTS states that less than half of all companies surveyed have the capacity to spot major cyber-attack within an hour and less than one-third are unable to suppress major cyber-attack within same time frame. Additionally, cyber treats continue to increase with the advent of...
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Ovum recently surveyed 226 bank representatives;, 65% stated that their payment systems require major upgrade or replacement in the next 3 years. The payment landscape around the world is changing due to the need to meet increasing customer demands, domestic and regional level regulation, payment infrastructure changes, value-added service delivery and the potential of revenue generation such as:...
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Success Story | Sinapi Apa   Sinapi Aba transforms Customer Communication Experience with jDelivery With JETHRO’s jDelivery, efficient service delivery is assured and positive impact on business bottom line is guaranteed.   Overview In 2000, Sinapi Aba upgraded its core banking system to deliver quality services. However, the upgraded system lacked enough functionalities for efficient customer communication...
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Success Story | KCB Bank  JETHRO’s jDelivery promotes business growth and provides consistent branding. KCB Bank‘s strategy is to provide efficient customer communications. By implementing JETHRO’s jDelivery, electronic statements are now being created with a consistent brand to satisfy different customer needs resulting in a competitive edge. Challenge The Former System KCB Bank Kenya is a...
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Success Story | Stanbic Bank  JETHRO’s jDelivery enhance business growth by ensuring  the delivery of quality services. The Situation For many years, Stanbic bank made use of manual processes in customer communications. Paper communication was the main form of communication and staff had to work extra hours in order to address customer complaints through manual postage...
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Cyber-criminals continue to evolve with tricks and turns aimed especially at financial transactions. Incidents, like the WannaCry and Petya ransomware scams, also indicated continuous vulnerabilities in worldwide financial online security, costing banks and FIs about USD 360 billion yearly in the last three years, the Global Banking and Finance Review states. The first half of 2018 saw 81 million...
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