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Some thoughts
How prepared are financial institutions for cyber attack? A new report from PYMTS states that less than half of all companies surveyed have the capacity to spot major cyber-attack within an hour and less than one-third are unable to suppress major cyber-attack within same time frame. Additionally, cyber treats continue to increase with the advent of...
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GATE annual report estimates 2.07 billion customers worldwide will use mobile wallet to make payments or send money in 2019. This is largely due to strong reliance on mobile phones. China is the largest adopter of mobile wallet payments leading with 56%, followed by India, Africa and the middle east. Presently, World bank estimated 2 billion of the world’s population (excluding small...
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IBM IBV recently surveyed 500 bank executives and found that only 16% respondents said their infrastructure can detect security breach as they occur while 81% can only detect new patterns after 4 weeks, implying that many financial institutions are struggling to adjust to the changing threat landscape. Additionally, the capacity to connect criminal activities across multiple channels and products...
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More than ever, digital transformations have been impacting every industry at an unprecedented rate. Many Financial Institutions have adopted some form of digital innovation while others are leveraging several solutions powered by emerging technologies (such as AI, ML, NLP and more), yet less than half of 43% corporate banking executives surveyed by BCG have a comprehensive digital strategy in...
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There is need for Financial Institutions to ensure efficient service delivery across various channels in order to stay competitive in the market place; At the branch, efforts must be made to ensure customers get pleasant banking experiences; Hiring and maintaining skillful staff is key to realizing enterprise objectives; Automating all cash processes will improve efficiency; Personalization, utilizing efficient CRM tools...
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Ovum recently surveyed 226 bank representatives;, 65% stated that their payment systems require major upgrade or replacement in the next 3 years. The payment landscape around the world is changing due to the need to meet increasing customer demands, domestic and regional level regulation, payment infrastructure changes, value-added service delivery and the potential of revenue generation such as:...
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