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How prepared are financial institutions for cyber attack? A new report from PYMTS states that less than half of all companies surveyed have the capacity to spot major cyber-attack within an hour and less than one-third are unable to suppress major cyber-attack within same time frame. Additionally, cyber treats continue to increase with the advent of...
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More than ever, digital transformations have been impacting every industry at an unprecedented rate. Many Financial Institutions have adopted some form of digital innovation while others are leveraging several solutions powered by emerging technologies (such as AI, ML, NLP and more), yet less than half of 43% corporate banking executives surveyed by BCG have a comprehensive digital strategy in...
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There is need for Financial Institutions to ensure efficient service delivery across various channels in order to stay competitive in the market place; At the branch, efforts must be made to ensure customers get pleasant banking experiences; Hiring and maintaining skillful staff is key to realizing enterprise objectives; Automating all cash processes will improve efficiency; Personalization, utilizing efficient CRM tools...
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Ovum recently surveyed 226 bank representatives;, 65% stated that their payment systems require major upgrade or replacement in the next 3 years. The payment landscape around the world is changing due to the need to meet increasing customer demands, domestic and regional level regulation, payment infrastructure changes, value-added service delivery and the potential of revenue generation such as:...
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Success Story | Stanbic Bank  Stanbic bank partnered with JETHRO to ensure efficient Banking Services About Stanbic Stanbic Bank, Kenya, formerly CFC Stanbic, is one of the leading banks in Kenya and a member of the Standard Bank Group, a leading African financial services organisation, which was founded more than 150 years ago and currently operating...
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Success Story | Sinapi Apa   Sinapi Aba transforms Customer Communication Experience with jDelivery With JETHRO’s jDelivery, efficient service delivery is assured and positive impact on business bottom line is guaranteed. Overview Sinapi Aba earlier upgraded its core banking system to deliver quality services. However, the upgraded system lacked enough functionalities for efficient customer communication and manual...
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