How banks can transform their core banking system and stay competitive. New entrants like neo-banks (i.e. digital-only banks) are capturing significant market share across the globe as they use modern systems to attract customers. However, incumbent Financial Institutions (FIs) are inhibited by legacy systems utilization, causing them to play catch-up. A recent Everest Group’s survey […]

How banks and credit unions can enhance efficiency in services delivery The main reason for customer dissatisfaction and high churn rate is inefficient service delivery. Customers become unhappy when the services they have received fall short of what are promised. Because of this, they might move to your competitor. Conversely, when your bank ensures and […]

7 Key Strategies For A Sustainable Digital Transformation in Financial Services A recent Bain survey of more than 131,000 customers across 22 countries found that financial institutions were regularly loosing customers yearly due to poor digital transformation efforts. Earlier in the year, the spread of COVID-19 forced many banks to fast-track their digital initiatives. Institutions not considering digital innovation prior […]

How an All-in-One No-Code Integration Solution can transform your Digital Enterprise. Today, companies are embracing digital innovation to transform internal operations; deliver leading-edge products and services; remain competitive and be ahead in the marketplace. However, many financial institutions make use of applications and systems in silos that have resulted in not being able to harness […]

Customer story | Opportunity Bank Uganda Limited OBUL accelerates Digital Banking initiatives with JETHRO’s GnG Ugandan financial services enterprise; Opportunity Bank, transformed IT infrastructure with JETHRO’s GnG to drive innovation and accelerate in-house developments for digital banking initiatives. Opportunity Bank Uganda Limited (OBUL) is a Commercial Bank licensed and regulated by the Central Bank of […]

COVID-19 pandemic has changed the security landscape for banks. Cyber-attacks against Financial Institutions rose to 238% as the COVID-19 pandemic spread across the world. While many customers resolved to use digital channels, 82% of FIs and customers surveyed experienced social engineering and other malicious attacks. Wired fraud increased by 17% from 2019 while ramsomware attacks against […]

LSOCU in association with JETHRO – provides support for efficient Social Scheme Management The Lagos State Operation Coordinating Unit (LSOCU) of the National Social Safety Nets Programme (NASSP), organized by the Federal Government of Nigeria has engaged JETHRO to provide professional support for efficient social scheme management in the areas of data survey, collection and […]