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How FIs can improve CX & Loyalty

Financial institutions usually aim to sustain and increase their customer base via acquisition and retention efforts yet over 70% of customer experience leaders have not been able to develop successful strategies that will increase customer loyalty and drive business growth, stated in the Gartner Customer Experience Research Team 2019 report. Banks would need to consistently try to […]

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Reinventing the Customer Experience Landscape

More than ever, digital transformations have been impacting every industry at an unprecedented rate. Many Financial Institutions have adopted some form of digital innovation while others are leveraging several solutions powered by emerging technologies (such as AI, ML, NLP and more), yet less than half of 43% corporate banking executives surveyed by BCG have a comprehensive digital strategy […]

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JETHRO has over the years developed solutions that complement core banking solutions in the areas of Business Intelligence, Integration of CBS (Core Banking System) to peripheral systems, Electronic Notification Solutions (Statements, SMS, and email Alerts), Micro Lenders Mobile field collections management solution, HRM Solution, Fixed Assets Solution, Automated Mobile Savings and Loans Solution, CBS Security to mention a few.

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