Customer story | Opportunity Bank Uganda Limited

OBUL accelerates Digital Banking initiatives with JETHRO’s GnG

Ugandan financial services enterprise; Opportunity Bank, transformed IT infrastructure with JETHRO’s GnG to drive innovation and accelerate in-house developments for digital banking initiatives.

Opportunity Bank Uganda Limited (OBUL) is a Commercial Bank licensed and regulated by the Central Bank of Uganda, whose aim is to Offer innovative technology-led financial solutions and training to transform lives of ordinary individuals, micro, small and medium size entrepreneurs.

 
Challenge

To ensure secure, reliable, dynamic  unification of sub-systems needed to drive a wide range of innovative developments, while also running its own everyday business operations, Opportunity Bank needed to integrate several channels and interfaces so that they function seamlessly. The bank’s existing infrastructure comprised of disparate systems that could not deliver the necessary responsiveness required for a growing digital bank. In addition, it experienced difficulty in administering existing systems and escalating cost on maintenance. The bank needed a more flexible and cost-effective integration solution that can connect all silo systems together, provide reusability and reduce the learning curve of its IT team.

 
Solution Implemented

After evaluating its infrastructure needs and discussing solution options with JETHRO, OBUL decided on JETHRO’s GnG. This is a software-architecture solution that provides the required interoperability with numerous services, business applications and technologies, thereby interlinking customer business applications and processes to add business value and enhance user experience.

In the months following, JETHRO team implemented GnG solution within OBUL’s enterprise. Interconnected channels included – Customer onboarding channel, Sacco/Visa solution, Mobile Money/Wallet integration, Anti-Money Laundry solution, Cheque clearing/printing solution, SMS alert and business event notifications, and Internet banking  (training and knowledge transfer).

 
Results                                                                                                                                                                                                              
After implementing JETHRO’s GnG, OBUL experienced faster deployments and overcame limitations to visibility and transparency, having unified control and security functionalities to interfaces. The solution has resulted in easy identification of issues and troubleshooting procedures, and reusability of endpoints. Additionally, JETHRO bridged the knowledge gap amongst the bank’s IT team. “…GnG is magic…” – Head of IT, OBUL. (To download, Click here).

 

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