admin, Author at JETHRO

Casestudy

Posted on December 2, 2018

Keystone Bank

Success Story | Keystone Bank Core Banking Implementation Realignment Project for Keystone Bank Business Situation Keystone Bank, a subsidiary of Keystone Bank Group, needed to migrate its T24 core banking system to a higher release for more product deployment and efficient banking service delivery. The bank contracted a technical company to perform the migration. However, […]

Casestudy

Posted on December 1, 2018

Central Bank of Kenya

Success Story | Central Bank of Kenya Business challenge Central Bank of Kenya’s (CBK) core banking system had backlog of issues impeding efficient banking operation and service delivery. Its existing operations on T24 has not been stable and CBK management was losing confidence in T24 as the best-fit for its operations due to several failures […]

Blog

Posted on November 4, 2018

How Financial Services Companies are Tackling Cyber-Fraud

Cyber-criminals continue to evolve with tricks and turns aimed especially at financial transactions. Incidents, like the WannaCry and Petya ransomware scams, also indicated continuous vulnerabilities in worldwide financial online security, costing banks and FIs about USD 360 billion yearly in the last three years, the Global Banking and Finance Review states. The first half of 2018 saw 81 […]

Blog

Posted on October 5, 2018

How FIs can ensure efficient Retail Payment

The Payment landscape in the US is experiencing digital innovations. In a recent Accenture report detailing five important payment trends to keep in view, “about 64 percent of North American consumers plan to use a mobile wallet by 2020—a 39 percent rise in the user base in three years”. Mobile wallets enable financial institutions to provide efficient customer […]

Blog

Posted on August 31, 2018

Transforming the Customer Experience Landscape

Enterprise renovation usually involve putting different systems in place to ensure operational efficiency and effectiveness. For instance, a recent report from EY surveyed 250 C-level executives at FIs across the globe, stated that 65% of executive’s enterprise saw increase in revenue, 62% witness improved customer experience and 60% experienced innovative services due to their enterprise […]

Blog

Posted on July 31, 2018

Data Driven Innovations in Financial Services

Customers at the centre of mainstream financial services have been experiencing momentous Digital-only services. A recent study from J.D. Power found that digital only banks deliver higher customer experience and mobile experience compared to traditional ones. It also found that only 43% of customers who use digital-only branches consider them as their primary bank. Digital-only […]

Blog

Posted on June 30, 2018

How Financial Services Companies can accelerate Customer Acquisition

[gdlr_core_space height=”30px”] [gdlr_core_space height=”30px”] Many individuals and businesses in countries around the world are yet to access affordable financial services due to low literacy level, regional limitations such as lack of basic amenities, unavailable credit records and so on. The Innovation in financial inclusion report by EY stated that 1.6b of the world’s population are […]

Blog

Posted on May 31, 2018

How AI is Transforming Financial Services right now

Financial Services are experiencing AI application in three major areas: Firstly; Machine Learning; to produce propensity models. Banks and insurance companies are putting machine learning on websites or mobile channels for real-time target marketing. ML predict the product propensity of their customers based on their behavioural data in real-time. Secondly, it is applied around natural […]

Blog

Posted on April 30, 2018

How Financial Services Companies can Improve Operational Efficiency

How prepared are financial institutions for cyber attack? A new report from PYMTS states that less than half of all companies surveyed have the capacity to spot major cyber-attack within an hour and less than one-third are unable to suppress major cyber-attack within same time frame. Additionally, cyber treats continue to increase with the advent […]